How We Use Your Details
This website is run by James Reilly, trading as SCL Door Entry Systems, a sole trader based in Glasgow. This notice explains what personal details we collect when you contact us, why, and what we do with them. It is written to meet the UK GDPR and the Data Protection Act 2018.
Who we are
James Reilly, trading as SCL Door Entry Systems, Glasgow
Phone or text: 07799 722 351
WhatsApp: message the same number
Or use the contact form.
What we collect
- Contact form: your name, phone number, the area or postcode of the building and a description of the problem.
- Phone, text and WhatsApp: your number and whatever you tell or send us, including photos of the fault.
- If we do a job for you: the address of the building, the work done and billing details.
We do not collect anything you don't give us. There is no account, no login and no tracking.
Why we use it
To reply to your enquiry, give you a quote, carry out and invoice the work, and keep the records a business is required to keep. The lawful basis is taking steps at your request before entering a contract, performing that contract, and our legitimate interest in running the business and responding to people who contact us.
Who else handles it
- Web3Forms relays the contact form to our email. The details pass through their servers and are deleted from them after delivery. Web3Forms is based outside the UK and relies on standard contractual clauses for the transfer.
- Google (Gmail) hosts the mailbox the enquiries arrive in.
- WhatsApp (Meta) if you choose to message us there. Their own privacy policy applies to that channel.
We do not sell or share your details with anyone else, except where the law requires it. Where you contact us on behalf of a letting agent or factor, we may share quotes and invoices with the property owner through them.
How long we keep it
Enquiries that don't lead to a job are deleted within 12 months. Records of work done, including quotes and invoices, are kept for six years after the end of the tax year they relate to, as required by HMRC.
Cookies
This website sets no cookies and uses no analytics or advertising trackers. Fonts, images and all other files are served from this site. The only outside service is Web3Forms, which is contacted only when you press Send on the contact form.
Your rights
You can ask for a copy of the details we hold about you, ask us to correct or delete them, or object to how we use them. Contact us using the details above and we will deal with it within a month. If you are unhappy with how we have handled your details you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes
If this notice changes, the new version will be posted here with a new date.